Privacy Policy

Truenary Solutions Pvt Ltd, providers of Decision Mentor, respects your right to privacy and is committed to safeguarding user data.

1. General & Regulatory Adherence

We strictly adhere to legal requirements set forth by the Nepalese government and, where applicable, the EU General Data Protection Regulation (GDPR). If you have questions, reach us at contact@truenary.com.

2. Information We Collect

We collect personal information necessary to deliver services, including:

  • Name and Email Address
  • Profile Avatar & Account Identifiers
  • Decision Criteria, Weight Ratings & Analytical Data
  • Technical Device Data (IP address, device type, OS version)

3. Decision Privacy Settings

  • Public Decisions: Decisions set to ‘public’ are visible to all users on Decision Mentor and can be searched, viewed, and learned from by the community.
  • Private Decisions: Decisions set to ‘private’ are strictly confidential and accessible only by your account. We employ stringent measures to safeguard private decisions.

4. AI Mentor Data Processing & OpenAI

When interacting with the AI Mentor, conversation data is processed via OpenAI API under OpenAI's Privacy Policy ( https://openai.com/policies/privacy-policy). Decision Mentor does not retain or sell AI chat transcripts to third parties.

5. Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you possess data protection rights including:

  • Right to access, rectify, or request deletion of personal data
  • Right to object to or restrict processing
  • Right to data portability and consent withdrawal

6. Security Measures

We use SSL/TLS encryption for transmitting user data. Our servers employ secure authentication, role-based authorization, and token encryption to prevent unauthorized data access.

7. Contact Us

For privacy inquiries or data requests, contact our privacy officer at contact@truenary.com.