Privacy Policy
1. General
1.1.
Truenary Solutions Pvt Ltd, providers of the Decision Mentor app, respects your right to privacy and is committed to safeguarding the privacy of our users, customers and website visitors. This policy sets out how we collect and treat your personal information.
1.2.
We adhere strictly to the legal requirements and regulations set forth by the Nepalese government and will cooperate fully with any legal proceedings or investigations and to the extent applicable, the EU General Data Protection Regulation (GDPR).
1.3.
“Personal information” is information we hold which is identifiable as being about you. This includes information such as your name, email address, or any other type of information that can reasonably identify an individual, either directly or indirectly.
1.4.
If you have any questions about these Privacy Policies or otherwise need to contact us for any reason, you can reach us at contact@truenary.com
2. What Personal Information Is Collected
We may collect the following personal information from you when you use Decision Mentor:
2.1.
Name
2.2.
Email address
2.3.
Avatar
3. How We Collect Your Personal Information
3.1.
Decision Mentor collects personal information from you in a variety of ways, including when you interact with us electronically, when you access our website and when we engage in business activities with you.
3.2.
By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy.
4. How We Use Your Personal Information
4.1.
Decision Mentor may use personal information collected from you to provide you with new information and updates about our products or services.
4.2.
Decision Mentor will use personal information only for the purposes that you consent to. This may include to:
4.2.1.
provide you with products and services during the usual course of our business activities;
4.2.2.
administer our business activities;
4.2.3.
manage, research and develop our products and services;
4.2.4.
provide you with information about our products and services;
4.2.5.
communicate with you by a variety of measures including, but not limited to, by email, and investigate any complaints.
If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.
5. Decision Privacy Settings
5.1.
Public Decisions: Decisions set to 'public' are visible to all users on Decision Mentor. They can be viewed, shared, and commented upon by the entire Decision Mentor community. By choosing this setting, you acknowledge and consent to your decision being accessible to all.
5.2.
Private Decisions: Decisions set to 'private' are strictly confidential and can only be accessed by the creator of the decision. These decisions are not visible to other users, ensuring your complete privacy. We take stringent measures to protect the confidentiality of private decisions.
6. Data Collection by OpenAI
6.1.
When you interact with our AI mentor, please be informed that the data from these interactions is collected by OpenAI. The collection, storage, and processing of this data fall under OpenAI's Privacy Policy.
6.2
Decision Mentor does not have access to this data, and as such, we do not hold any accountability for the data collected by OpenAI during your interactions with the AI mentor. We encourage you to review OpenAI's Privacy Policy to understand their data practices.
Learn more about OpenAI privacy policy here: https://openai.com/policies/privacy-policy
7. Cookies
7.1.
When you enter the Website, we collect your browser type and your IP address (a unique address that identifies your computer on the Internet). When you use our Apps, we collect your device type, your device ID, and your IP address.
7.2.
In addition, we store certain information from your browser using "cookies." A cookie is a piece of data stored on the user's computer tied to information about the user. We use session ID cookies to confirm that users are logged in.
8. Google Ads
8.1.
Decision Mentor uses Google Ads to serve advertisements in the mobile app. Google Ads may collect certain information from your device, such as your IP address and device identifier, to serve personalized ads based on your interests and behavior.
8.2.
You can control your ad preferences and opt-out of personalized ads by visiting Google's Ad Settings at https://adssettings.google.com/authenticated. Please note that opting out of personalized ads does not mean you will no longer see ads, but rather that the ads you see may be less relevant to your interests.
For more information about how Google Ads collects and uses data, please see their Privacy Policy at https://policies.google.com/privacy.
9. Disclosure Of Your Personal Information
9.1.
Decision Mentor may disclose your personal information to our employees insofar as necessary for them to perform their duties, and for the purposes set out in this privacy policy.
9.2.
We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.
10. Your Rights Under The GDPR
10.1.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Decision Mentor aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
10.2.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
10.2.1.
the right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you;
10.2.2.
the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;
10.2.3.
the right to object. You have the right to object to our processing of your Personal Data;
10.2.4.
the right of restriction. You have the right to request that we restrict the processing of your personal information;
10.2.5.
the right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format;
10.2.6.
the right to withdraw consent. You also have the right to withdraw your consent at any time where Decision Mentor relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
11. Retention Of Data
11.1.
Decision Mentor will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
11.2.
Decision Mentor will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
12. Transfer of Data
12.1.
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
12.2.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
12.3.
Decision Mentor will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
13. Security Of Your Personal Information
13.1.
We use SSL layer when transmitting user data across the server. Our servers are securely protected so that no user data can be leaked with authentication and authorization.
13.2.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
14. Changes To Privacy Policy
14.1.